Pricing
Simple pricing for everyone.
Choose an affordable plan (per user, per month) that's packed with the best features for growing your base, organising your business, and driving efficiency.
We work holistically - so we will build a custom configuration together to suit your business.
Basic
A basic plan for startups and small teams
- Basic, ad-hoc support
- Procurement support
- Access to our projects team
- Basic Network & Infra monitoring
- Basic Patch management for operations systems
- Quarterly advisory service
- Autopilot & MDM assessment
- BCP & DR (Business Continuity & Disaster Recovery) Plan advisory
Standard
A standard plan for all businesses, at Essential 8 L1 compliance
- Concierge support
- Concierge procurement
- 1 concurrent project
- Network & Infrastructure monitoring
- Full Patch management & reporting (incl. Apps)
- TBR & Regular Roadmap Development
- Autopilot & MDM development
- BCP & DR (Business Continuity & Disaster Recovery) Plan development
- 365 Backups included by default
- EDR (Endpoint Detection & Response)
- PAM (Privileged Access Management)
- Application whitelisting
- Signature management
- Password management
- Monthly site visits (minimum)
Premium
A premium plan with advanced security & compliance, at Essential 8 L2 compliance
- Everything in the Standard plan
- 1 additional concurrent project
- MDR (Managed Detection & Response)
- Security Baseline as a Service
- ISO 27001, SMB1001, E8 & Privacy Act advisory service
- Managed SAT (Security Awareness Training)
- Managed SOC (Security Operations Centre)
- Managed SIEM (Security Information & Event Management)
- Managed SOAR (Security Orchestration, Automation & Response)
- Quarterly Process Mapping
Ultimate
The ultimate plan with all features for industry leaders, at Essential 8 L2+ compliance
- Everything in the Premium plan
- 1 additional concurrent project
- Management of Asset Inventory via Intune & MDM
- Management of BCP & DR (Business Continuity & Disaster Recovery) Plan w/ annual testing
- Management of ISO 27001, SMB1001, E8 & Privacy Act Obligations
- On-Going Process Mapping
- RPA (Robotic Process Automation)
Notes & Clarifications:
¹Concurrent IT project limits per service package. Customers have guaranteed availability and project initiation times until their project threshold is reached. Up to 3 concurrent available on our higher tier.
²We include advice on standards compliance in our TBRs, and can help you implement it if you need. Fully managed compliance is available in our higher tier, or can be bundled at optionally at any size.
³While we include Managed SOC, SIEM & SOAR in our higher tiers, we can also offer these as a la carte options at any size. It is also important to note that these are provided by third party vendors - so the Police are not policing the Police.
We see the reports at the same time as you (the customer) do. We never recommend having your key I.T. service provider also being your auditor of I.T. services, especially when it comes to security - the conflict of interest is clear.
⁴Custom automation solutions for business processes. Includes process mapping & auditing, to build custom automation solutions for key business processes. This is our key to unlocking the power of Operational Technology expertise in your business.