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Senior technical project delivery, without the hire

Migrations, PMO, security remediation and automation — delivered by a principal with 15+ years of MSP operations leadership.Fixed-price projects and white-label delivery for businesses and MSPs across Australia.

Complex IT Projects Need Senior Expertise

CRADAL is a senior technical consultancy led by a principal with 15+ years of MSP operations leadership. We deliver project-based work — migrations, PMO, security remediation and automation — for businesses and MSPs across Australia.

We are not a helpdesk. We are not a recurring managed service. We are the senior capability you bring in when the project matters. Learn about our approach or see how we price projects.

Critical Projects Need Senior Capability

Migrations, security remediation and infrastructure changes need experienced leadership — not a ticket queue or a junior engineer learning on your dime.

Your MSP Is Stretched Thin

Day-to-day support keeps the lights on, but complex project work stalls when the team is already at capacity. You need overflow delivery without compromising quality.

Hiring Full-Time Doesn't Add Up

A senior PMO lead or infrastructure architect for a 12-week migration doesn't justify a permanent headcount. You need the expertise for the duration of the work.

How We Deliver

Every engagement follows a clear path from scope to handover — no open-ended support contracts.

Assess

Understand scope, risk, dependencies and success criteria before anyone touches production.

Plan

Build the runbook, timeline and communication plan — with clear accountability for outcomes.

Deliver

Execute with senior engineers who have done this before: migrations, DR, security, automation.

Handover

Document, train and transition cleanly so your team or MSP can operate confidently after we leave.

What We Do

Project delivery, PMO and technical consulting — scoped to the work, not sold as a monthly bundle.

Project Delivery

  • System & application migrations
  • Legacy platform upgrades
  • Data migrations
  • Security & compliance implementation
Learn more

PMO & Project Direction

  • Project management end-to-end
  • Strategy and runbook development
  • War room & disaster recovery
  • M&A technical integration
Learn more

Consulting & Advisory

  • Technology roadmapping
  • Operational advisory
  • Compliance uplift projects
  • Automation & RPA
Learn more

Backed By Real Operations Experience

Track record of our principal, Craig Warren — built over 15+ years leading MSP delivery and complex project engagements.

94.2% of projects led by our principal delivered on time and on budget.

  • 15+ Years
    In managed services & delivery
  • 5,000+
    Endpoints supported
  • 200+
    Businesses supported
  • 94.2%
    Projects on time & budget
  • $2M → $20M
    MSP operations scaled
  • 99%
    SLA compliance achieved

Two Ways To Work With Us

Whether you're a business with a project or an MSP needing overflow capacity, we deliver senior expertise on your terms.

For businesses

Need senior project capability for a migration, security uplift or infrastructure change? We scope, deliver and hand over — fixed-price or time-and-materials.

Scope a project

For MSPs

Need white-label project delivery or PMO discipline for overflow work? We operate under your brand with no channel conflict.

Partner with us

Scope Your Project

Tell us what you need delivered. We'll review the scope and recommend a clear path forward — fixed-price or time-and-materials.

What's included

  • A review of your project scope, timeline and constraints
  • Identification of risks, dependencies and resource requirements
  • A plain-language summary of recommended approach
  • Clear next steps — with no obligation to proceed
  • Typically 30–45 minutes with a senior engineer

MSP looking for a delivery partner? See our partner model.